Returns & Exchanges

At Bilstein, we are committed to your absolute satisfaction. If your purchase does not meet your expectations, you may return or exchange unworn items in their original condition within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached, and include the printed return slip inside the box.

3

Affix Shipping Label

Download and print the pre-paid shipping label provided by our portal and attach it firmly to the outside of your parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing